Once a patient wishes to take their care to an in-person provider, FOLX helps identify clinicians within that patient's locale and insurance network using its own database of 20,000 providers who have experience working with LGBTQ patients. "We can get that down to a matter of days. "It can take five, six or seven months to see a provider, especially for the transgender population," says Nations. Since users can make their appointment online, they can avoid long wait times or traveling long distances. Through FOLX, users can access virtual primary care services alongside access to birth control, family-building resources, gender-affirming hormone replacement therapy, care navigation and PrEP, which is an HIV-prevention drug. Nation emphasizes two essential features for an LGBTQ-inclusive health plan: a virtual model and a knowledgeable provider network. Nations asks employers to consider if their health plan can help their queer employees seek care, or if it acts as another deterrent. Read more: Does your company have 'diversity fatigue'? How to get out of your DEI slump "In many cases, this community has to educate their provider more than the provider educates them." "I hear this both in the market and in my own house," says Nations. FOLX notes that half of the LGBTQ community reports some form of healthcare discrimination. Nations underlines that even if an employer has a large medical provider network with their insurance plan, queer employees may still struggle to find a doctor who can address their needs. ![]() In fact, FOLX Health began partnering with employers as an employee benefit after noticing that many of their consumers came to their platform after having trouble finding a provider through their employer-provided health plan. "But the number one challenge that people are facing in many cases is just access to care." "There's a wide variety of challenges that face this community - I see it myself as a dad of a trans daughter, and I see it every single day in our work at FOLX," he says. It is often in the small details that great companies stand out, and we love that FOLX is making the effort to educate people about conditions disproportionately affecting LGBTQIA+ patients, providing unlimited messaging to the care team, and protecting their patients by shipping medications and supplies to their homes.Read more: LGBTQ workers and ERGs took action in the face of monkeypox We also love the fact that FOLX is paving the way for LGBTQIA+ specialized healthcare, whilst also making sure that the community feels seen and heard. This creates an environment of mutual understanding, in which each patient can feel confident that their medical needs are taken seriously. Providing these services, is a team of dedicated and professional clinicians, from a diverse set of backgrounds - some of them from marginalized groups themselves. In essence, they are ‘specialized experts in LGBTQ+ care’ something that is severely lacking throughout the world. The fact that FOLX is a fully virtual healthcare provider, also means that people can receive help wherever they are, and whenever they need it, without facing the discrimination they are often met with at other healthcare facilities.įOLX provides general health services, sexual health services, referral support, as well as advice for people considering, or in the process of transitioning. The latter is vital, as it helps to break down the barriers for marginalized people to seek help for their medical needs, early enough to receive efficient treatment. Through the online platform, FOLX members can connect with queer and trans specialised clinicians, get prescriptions, receive medications right on their doorstep, and get advice regarding their own health in a supportive and understanding environment. US-based start-up FOLX is on a mission to make healthcare better, and more accessible for the LGBTQIA+ community. It is often in the small details that great companies stand out, and we love that FOLX is making the effort to educate people about conditions disproportionately affecting LGBTQIA+ patients, providing unlimited messaging to the care team, and protecting their patients by shipping medications and supplies to their homes. ![]() At EQT Foundation we are big supporters of accessible and inclusive healthcare, so this is an initiative we are very excited about! Their motto ‘FOLX is for everybody, and every body’, is a telltale sign of their dedication to inclusivity, and the efforts they are making to create a sustainable alternative to traditional healthcare for the LGBTQIA+ community. We love FOLX’s ability to combine professional healthcare services with a friendly, supportive and inclusive approach. What EQT Foundation loves about FOLX Health
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